Windows 10 May 2020 Update Causing Issues for Intel Optane Users: Here’s How to Fix it

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Last week, Microsoft rolled out its major and much-awaited Windows 10 May 2020 update to all the users. The latest significant update brings a plethora of changes to the table. We’re looking at the new improved design, new virtual desktop names, commitment to Windows Hello, better Windows search, and much more.

Even though Microsoft plans to roll out a stable bug-free experience to its user, some kind of issues always ends up arising. This time the update started causing issues for Intel Optane users. Here is everything you need to know about it.

Windows 10 May 2020 Update: Intel Optane Users Facing Annoying Bug

If you’re using the latest Windows 10 May 2020 update paired with Intel Optane memory, then you might be already facing this issue. Turns out, the latest update removes an Optane Memory pinning file from your PC. This accidental removal ends up throwing you a big fat error.

  • “Unable to load DLL ‘iaStorAfsServiceApi.dll’: The specified module could not be found. (Exception from HRESULT: 0x8)

When you try to download a file, Windows attempts to use that removed pinning file resulting in an error being thrown up to the user. Intel recently confirmed the problem with PCWorld and informed that it is working for a solution with Microsoft. It is worth noting that this issue is arising only on Intel Optane Memory H10 and M10.

Windows 10 May 2020 Update

Thanks to the recent emerging bugs, Microsoft has now blocked the users to download the update in the first place. It looks like the Windows 10 May 2020 Update isn’t ready for everyone. Whenever you try to download the update, you end up receiving the coming soon notification.

How to Fix Windows 10 May 2020 Update Intel Optane Memory Bug

Source: WindowsLatest

For those who were the early ones to receive the update, here is a quick fix that you can try to fix the annoying Windows 10 May 2020 update Intel Optane Memory issue.

  1. Head over to Control Panel>>Programs>>Programs & Features. Now, select the Intel Optane Pinning Explorer Extensions.
  2. Click the Uninstall button and continue with the on-screen instructions (if applicable).
  3. Now, disable the Intel Optane and restart your computer.
  4. Once restarted, enable the Intel Optane again and restart your computer.

After following these simple four steps, you should no longer come across with the Intel Optane Memory error.

If you are still coming across the bug even after following the above steps, then you should roll back to the previous version of Windows 10. Here’s how you can do that.

  1. Open up the Settings app and click on Update & Security.
  2. Now, tap on the Recovery option.
  3. Under the “Go back to the previous version of Windows 10”, select the Get Started button.
  4. Follow the on-screen instructions and directions and then click on the “Go back to the earlier built” option.

Microsoft and Intel working together to fix the bug

As mentioned earlier, Intel is currently working closely with Microsoft to fix the bug as soon as possible. Once the bug is completely fixed, Microsoft will send out a patch update to the users. Till then, all you can do is follow our steps and see if the problem persists or not.

Source

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